Having read Superengaged, you’ll know there are plenty of tools and tips on offer. Here’s three of the frameworks outlined in the book for you to download.
We’d love to know how you get on. And if you’d like to chat about how to improve the engagement levels within your business, do get in touch at firstname.lastname@example.org
How do you start with engagement?
HOW TO IMPROVE ENGAGEMENT THROUGH UNDERSTANDING WHERE YOUR LEVELS ARE AT (Superengaged: Section 9)
Listen, ask questions, find out how people feel about your organisation – a great question to ask is whether or not they would recommend it to others. Our personal reputations are at stake to do this, so it can tell you a lot about how people feel (many companies ask this about their products and services)
“On a scale of 1-10, with 1 being low and 10 being high, how likely would you be to recommend working at this company to others?”
Gives you a number, but what does it mean? To dig a bit deeper, you need to ask more questions. The ten on this downloadable form can help you understand more.
Moving up the engagement scale
MOVING UP THE ENGAGEMENT SCALE
HOW TO IMPROVE ENGAGEMENT BY KNOWING WHAT YOU CAN IMPROVE (Superengaged: Section 9)
We have identified the actions that move people from being Not Engaged to Superengaged. They are directly related to how much people feel acknowledged, valued and inspired.
This table suggests how people at different levels of engagement might be experiencing your company. It isn’t a definitive truth; every organisation is different. It’s a good starting point for identifying the feelings and opinions that sit behind engagement levels, which in turn will help you improve them.
Living and breathing your values
LIVING AND BREATHING YOUR VALUES
HOW TO IMPROVE ENGAGEMENT THROUGH LVING YOUR VALUES EVERY DAY (Superengaged: Section 3)
Once you know what your values are, the next step is to assess how present they are in the day-to-day life of your business. Are they brought to life by your policies, strategies and staff? And are you yourself breathing them – are you setting the tone with your own behaviours. Map them out on the LIVING IT, BREATHING IT framework. Be as honest as you can